1. Who We Are
Black Pearl Society is a private luxury experience company specialising in curated oyster and caviar services for high-net-worth individuals, private event hosts, and select hospitality partners. Discretion is not a feature — it is our foundation.
When this policy refers to "we", "us", or "our", it means Black Pearl Society. When it refers to "you", it means any person who interacts with our website or makes an inquiry through our booking channels.
2. Information We Collect
We collect only what is strictly necessary to deliver your experience and respond to your inquiry.
Information you provide directly:
— Full name and contact details (email, phone) submitted through our inquiry form or Calendly booking link.
— Event details, preferences, and special requests you share with us.
— Correspondence exchanged via email.
Information collected automatically:
— Standard server logs (IP address, browser type, pages visited, time of visit). These are used solely for security and performance monitoring.
— We do not use tracking pixels, advertising cookies, or third-party analytics platforms that profile your behaviour.
3. How We Use Your Information
Your information is used exclusively to:
— Respond to your inquiry and coordinate your private experience.
— Schedule and manage your booking through our calendar system.
— Send confirmations, logistical details, and follow-up communications directly related to your event.
— Comply with our legal obligations.
We do not use your data for marketing, profiling, or automated decision-making. We do not sell, rent, or trade your personal information to any third party, ever.
4. Legal Basis for Processing
Where applicable under European data protection law (GDPR), we process your personal data on the following legal bases:
— Contractual necessity — to fulfil the service you have requested.
— Legitimate interest — to operate our website securely and respond to direct inquiries.
— Legal obligation — to comply with applicable laws and regulations.
— Consent — where we have explicitly requested and received it from you.
5. Data Retention
We retain your personal data only for as long as necessary:
— Inquiry and booking information: retained for up to 24 months following your event, in the event of follow-up or dispute.
— Communications: retained for up to 36 months for service continuity and legal purposes.
— Server logs: automatically purged after 90 days.
Once retention periods expire, your data is permanently deleted from all our systems.
6. Sharing Your Information
Black Pearl Society does not sell or share your personal data with third parties for commercial purposes.
We may share limited information with trusted service providers who assist in delivering your experience — such as our scheduling platform (Calendly) — solely to the extent necessary to fulfil your booking. These providers are contractually bound to handle your data with confidentiality.
In exceptional circumstances, we may disclose information if required by law, court order, or regulation. We will notify you when legally permitted to do so.
8. Security
We apply appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction.
All sensitive communications are conducted over encrypted channels. Access to personal data within our organisation is strictly limited to those who require it to deliver your experience.
No method of electronic transmission or storage is entirely secure. We cannot guarantee absolute security, but we take every reasonable precaution to safeguard your information.
9. Your Rights
You have the following rights regarding your personal data:
— Access — request a copy of the data we hold about you.
— Rectification — ask us to correct inaccurate or incomplete information.
— Erasure — request deletion of your data, subject to legal retention obligations.
— Restriction — ask us to limit how we use your data while a concern is resolved.
— Portability — receive your data in a structured, machine-readable format.
— Objection — object to processing based on legitimate interest.
To exercise any of these rights, contact us at the address below. We will respond within 30 days.
10. Third-Party Links
Our website may contain links to third-party services (including our booking platform). Once you leave our website, this Privacy Policy no longer applies. We encourage you to review the privacy practices of any external service before submitting personal information.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. When we do, we will update the effective date at the top of this page. We encourage you to review this policy from time to time.
Material changes will be communicated directly to clients with whom we have an active relationship.
12. Contact
For any question, request, or concern regarding your personal data, please contact us directly:
Black Pearl Society
Hannabousselma@blackpearl-society.com
We treat all privacy-related correspondence with the same discretion we extend to every aspect of our service.
Hannabousselma@blackpearl-society.com